What personal data do we collect about you?
Personal data refers to any data which relates to or identifies you as an individual. We collect personal data about you when you make an enquiry, register for an event, make an application for one of our courses and subscribe to our newsletter. We only collect the personal data necessary to provide the services that you request.
Our website server can log limited data about you, such as date/time of visit, IP address, browser and operating system. Logging is disabled by default and only enabled for troubleshooting purposes or ascertaining the performance of our systems.
We also use technologies, such as cookies, to personalise content and advertising, to provide social media features and to analyse traffic to our website. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
When visiting our site, you have the choice to opt-in and allow the use of these cookies or reject them. You can change your choice at any time. Please note that certain features of our website will only function if you opt-in to using cookies, such as embedded audio and video players. Some cookies are necessary for the operation of our website, and it is not possible to opt-out of these.
It is possible to adjust your browser or device controls to block cookies or limit ad tracking. It is also possible to browse websites, including our website, anonymously. Please consult the documentation of your web browser and/or device for more information. The cookies used on our site are:
- Google Analytics is a service offered by Google that tracks and reports website traffic and use. Google Analytics privacy notice
- Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our Facebook advertising by understanding the actions users take on our website. It allows us to ensure adverts are being shown to the right people and build advertising audiences. Facebook’s privacy notice
How will we use your personal data?
We collect personal data about you to contact you regarding your enquiry. If you register for an event, we’ll create an attendance register and contact you close to the event with a reminder. If you agree, we will also send you information and updates on news, courses and events, as well as any special offers and marketing content we feel will be of interest to you. This can be by email. Our lawful basis for such processing is by consent. Consent means you have given clear consent for us to process your personal data for a specific purpose. You have the right to withdraw consent for such processing.
Details from an online application are used to secure you a place on the course. We will contact you regarding the course start date and time, and induction information, if applicable. If a payment was made with the application, an account will be made for you in our accounts software. The lawful basis for processing online applications is by contract. This is because the processing of your personal data is necessary to assess your application with a view to creating a contractual relationship with you in the future (i.e. enrolling you on a course as a student). In processing an online application, we may send data to, and use information from, fraud prevention agencies.
Our website server can log personal data about you purely for technical purposes, such as troubleshooting and ascertaining performance of our systems. The lawful basis for this processing is by legitimate interests. The processing is for a legitimate purpose, is necessary and has been balanced against your interests, rights and freedoms.
The information logged during your visit to our website by cookies is used to learn about our visitors as a group, not about you as an individual. This information helps us identify overall usage patterns and trends. The lawful basis for such processing is by consent. Consent means you have given clear consent for us to process your personal data. You have the right to withdraw consent for such processing.
We also backup email, files and documents, calendars, contacts and more on a daily basis. Our lawful basis for such processing is by legal obligation.
How long do we keep your personal data?
All personal data collected about you when you make an enquiry, register for an event or agree to any marketing will be processed indefinitely or until we receive notification that you wish us to erase your data. Personal data collected when subscribing to our E-Newsletter will be processed until you unsubscribe from the service or we receive notification that you wish us to erase your data.
Personal data collected when you make an online application for one of our courses will be kept indefinitely. If your application is unsuccessful or you decide not to study with us for any reason, you may request we erase your personal data. If you enrol on one of our courses, some information collected may need to be processed throughout your studies and cannot be erased.
Details on how to opt-out of marketing is available in the privacy notice on our website.
Any personal data logged by our website server will be stored for 30 days.
Personal data logged from your visits to our website by cookies will be stored for 38 months.